Responsible Gaming — Our commitment to a safe
and healthy gaming experience
cv688 believes entertainment should always be safe. Learn about our responsible gaming policies and build healthy gaming habits.
Our Responsible Gaming Policy
Gaming on the cv688 platform is designed as an entertainment experience — not as a source of income or a financial solution. We believe every player should be aware of their own limits and enjoy online gaming purely as a form of entertainment.
When enjoyed responsibly, online gaming is a recreational activity. However, for some people it can become a problem. That is why at cv688 we encourage all our users to play responsibly and provide the necessary tools and support.
On this page you can learn how to keep your gaming habits in check, when to seek help, and how cv688 stands by you to ensure a safe environment.
Important: Age Restriction
cv688 is for persons aged 21 and above only. Use of the gaming platform by minors is strictly prohibited. We reserve the right to verify a user's age, and if an underage person is identified, the account is closed immediately.
- For ages 21 and above only
- No access for minors
- A note to parents — keep your account details away from children
Our Protection Tools
cv688 offers a range of features to keep your gaming experience safe and in control.
Deposit Limits
You can set your own daily, weekly, or monthly deposit limit. Once set, the limit takes effect immediately. Increasing a limit is subject to a waiting period.
Time-Out Feature
If you want to take a break for a few days, use the time-out feature. Your account can be temporarily suspended for a set period — from 24 hours up to several weeks.
Self-Exclusion
If you feel gaming is getting out of control, use self-exclusion. This feature allows you to close your account for a long period or permanently. No promotional messages will be sent while self-exclusion is active.
Gaming History Review
Log in to your account at any time to view your full gaming history along with details of deposits and withdrawals. Being aware of your own habits is the first step toward responsible gaming.
24/7 Support
If you ever feel gaming is becoming a problem, our support team is always ready. Chat with us in Bengali via live chat or email us at [email protected] — any time, day or night.
Account Security
Use a strong password to keep your account secure and never share your login details with anyone. cv688 uses SSL encryption to keep your information protected.
Tips for Healthy Gaming
Following these simple rules keeps gaming a source of enjoyment — not a problem.
- Play for entertainment only, not to make money.
- Set a daily budget and stick to it.
- Do not chase losses by placing more bets.
- Do not treat gaming as more important than sleep, food, or work.
- If you feel the urge to play beyond your set time, take a break.
- Do not use gaming as a way to escape stress or sadness.
- Spend time with family and friends — gaming is a small part of life.
- Avoid gaming under the influence of alcohol or drugs.
Recognise the Warning Signs
If any of the following signs apply to you, it is time to seek help.
Warning Signs
- Feeling uneasy or anxious when not gaming.
- Spending more time or money than planned.
- Lying to family or friends about gaming.
- Placing bets with money meant for bills or essential expenses.
- Wanting to cut back on gaming but being unable to.
- Sleep or work being disrupted because you cannot stop gaming.
If you notice these signs, do not blame yourself — this is a recognised problem and it can be resolved. Contact us today or temporarily close your account.
How to Set Limits
After logging in to your cv688 account, go to "Account Settings" and look for the "Responsible Gaming" option. From there you can easily use the following features:
Deposit Limit
Set a daily, weekly, or monthly deposit limit at your convenience. Note that the minimum deposit at cv688 is ৳100 and the minimum withdrawal is ৳500. Reducing a limit is instant; requests to increase a limit are subject to a waiting period.
Session Time Limit
Set a maximum time limit for each session. When the time is up, you will be shown a warning message.
Temporary Break
You can take a temporary break from 24 hours up to 6 weeks. During this time you will not be able to log in to your account or place bets.
Permanent Closure
If you want to stop gaming for a long period or permanently, email [email protected] or contact us via live chat. Our team will assist you promptly.
Support & Guidance
If you feel that gaming is causing problems for you or someone you know, do not delay in seeking help. cv688's support team is available 24 hours a day, 7 days a week in both Bengali and English.
Contact cv688 Support
Live Chat: Active 24/7
Start a live chat from any page on the platform. Chat with us in Bengali.
Email: [email protected]
Send any responsible gaming requests by email.
cv688's support team is always ready to talk about gaming concerns. Your information will be kept completely confidential. You can request an account closure or a limit adjustment without giving any reason — no questions will be asked.
Frequently Asked Questions
Answers to frequently asked questions about responsible gaming.
Play safe, stay happy
cv688 is always by your side — for a safe and enjoyable gaming experience. Find more information on the FAQ page or get direct support.